Critical Information Summary
Call to Africa Phone card is a prepaid phone card, which is used for making cheap international phone calls. To use phone card, user first need to call to the phone card local access number. Local call, or std call or mobile phone charges will apply for calling to phone card’s local access number and are billed by consumers’ phone carrier. Customer need to confirm with their phone’s carrier regarding this cost, since its not billed by us, but it will be billed by consumer’s phone carrier.
Once connected to the phone card local access number, user need to key in phone card PIN, and then follow the recorded instruction to make the call.
There is no Early Termination Charge.
All calls billed initially at thirty seconds, than all subsequent period of five minutes
NO Connection Fee
NO Surcharge Fee
NO Service fee
NO Daily/Weekly Fee
NO Account Keeping fee
24 Hours Fixed Rates
Asia Calling Card credit expires 6 months after first use
Information about complain handling is available from http://www.ozprepaidcards.com.au/cust_policy.asp
The Telecommunications Industry Ombudsman is contactable at
by telephone on 1800 062 058,
facsimile on 1800 630 614,
by post at PO Box 276, Collins Street West, VIC, or in person at Level 3, 595 Collins Street, Melbourne.